• 41-42 Trafalgar House 223 Southampton Road, Portsmouth
  • 02394381310

Privacy Policy

 

Last updated: May 2026

Who We Are

BlueGuard IT provides managed IT support, cyber security, cloud services and related technology services to businesses within the United Kingdom.

If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details below.

Email: support@blueguardit.co.uk
Phone: 02394 381310
Address: 41-42 Trafalgar House, 223 Southampton Road, Portsmouth

What Information We Collect

We may collect and process the following personal information:

  • Name and job title
  • Business contact details including email address and telephone number
  • Billing and account information
  • Support ticket information
  • Technical device and system information
  • IP addresses and login information
  • Communications and correspondence

We only collect information necessary to provide our services and meet our legal obligations.

How We Use Personal Information

We use personal data for the following purposes:

  • Delivering managed IT and support services
  • Responding to enquiries and support requests
  • Managing customer accounts
  • Maintaining security and monitoring systems
  • Providing cyber security services
  • Sending service communications
  • Meeting contractual and legal obligations

Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Contract
  • Legitimate Interests
  • Legal Obligation

Where required, we will obtain consent before processing personal data.

Sharing Personal Information

We may share information with trusted third-party providers where necessary to deliver services, including:

  • Microsoft 365
  • Cloud hosting providers
  • Backup and disaster recovery providers
  • Accounting and payment providers
  • Security and monitoring platforms

We do not sell personal information to third parties.

Data Security

We take appropriate technical and organisational measures to protect personal data, including:

  • Multi-factor authentication (MFA)
  • Encryption
  • Access controls
  • Security monitoring
  • Staff awareness and training

Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes it was collected for, including legal, accounting and contractual requirements.

Your Rights

Under UK GDPR, individuals have rights including:

  • The right to access personal information
  • The right to correct inaccurate information
  • The right to request deletion of information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to complain to the Information Commissioner’s Office (ICO)

Contacting the ICO

If you are unhappy with how your information is handled, you may contact the Information Commissioner’s Office:

Information Commissioner’s Office

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.